Privacy Policy

At airjordan4.net, we value your trust. This Privacy Policy explains what personal information we collect when you use our website, how we use and share it, and the options and rights available to you.

1. Who We Are

airjordan4.net is operated from 742 Sneaker Boulevard, Suite 210, Portland, OR 97209, USA. You can contact us at [email protected].

2. Scope

This Policy applies to our website at airjordan4.net, related pages (including mobile views), and customer support channels. It does not apply to third‑party sites or services that we do not control.

3. Data We Collect

3.1 Information you provide to us

• Account details: name, email, password.
• Order and shipping details: billing/shipping addresses, phone number, order contents, size preferences.
• Payment information: tokenized payment identifiers from processors (we do not store full card numbers).
• Communications: support requests, emails, chat transcripts.
• Reviews and UGC: product ratings, comments, photos you submit.

3.2 Information collected automatically

• Device and usage: IP address, browser type, device identifiers, pages viewed, time on page, referring/exit pages.
• Approximate location: inferred from IP (city/region level).
• Cookies and similar technologies: pixels, tags, SDKs for site functionality, analytics, and advertising.

3.3 Information from third parties

• Payment processors and fraud prevention partners.
• Shipping carriers for delivery status and updates.
• Advertising and analytics partners, where permitted.

4. How We Use Data

• Provide our services: process orders, payments, deliveries, returns, and account management.
• Customer support: respond to inquiries, troubleshoot, and handle warranty/authenticity requests.
• Personalization: remember preferences, sizes, and recently viewed items.
• Marketing: send offers, drops, and updates, including via email or on‑site banners (you can opt out).
• Analytics and improvement: measure performance, test features, prevent outages, and enhance security.
• Fraud prevention and legal compliance: verify identity, detect abuse, and comply with applicable laws.

5. Legal Bases (EEA/UK)

Where the GDPR/UK GDPR applies, we process personal data under these bases:

• Contract: to fulfill orders and provide requested services.
• Legitimate interests: to secure our services, prevent fraud, personalize, and improve our offerings (balanced against your rights).
• Consent: for certain cookies/marketing where required; you may withdraw consent at any time.
• Legal obligation: to meet recordkeeping, tax, and regulatory requirements.

6. How We Share Data

• Service providers: hosting, payment processing, customer support tools, email and SMS platforms, analytics, and delivery partners.
• Advertising/analytics partners: to measure performance and show relevant offers, where allowed by law and your preferences.
• Business transfers: in a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards.
• Legal and safety: to comply with law, enforce our terms, or protect rights, property, and safety.

We do not sell your personal information for money. Some disclosures for cross‑context behavioral advertising or targeted ads may be considered a “sale” or “sharing” under certain US state laws; see Your Rights below to opt out.

7. Cookies & Similar Technologies

We use:

• Essential cookies: required for site functionality such as cart, checkout, and account login.
• Analytics cookies: to understand site usage and improve performance.
• Advertising cookies: to deliver and measure ads and limit repetition.

Manage your preferences anytime via Cookie settings. You can also control cookies through your browser. If you block essential cookies, some features may not work.

8. Data Retention

We keep personal data only as long as necessary for the purposes described in this Policy, including to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements. Typical retention includes order records for up to 7 years (tax/audit), support records for up to 3 years, and marketing preferences until you opt out or your account is inactive for a reasonable period.

9. Security

We implement administrative, technical, and physical safeguards designed to protect personal data, including encryption in transit, access controls, and regular monitoring. No online system is 100% secure; please use strong passwords and keep them confidential.

10. International Transfers

If you access our services from outside the United States, your information may be transferred to, stored, and processed in the US or other countries. Where required, we use appropriate safeguards (such as standard contractual clauses) for international transfers.

11. Your Privacy Rights

11.1 EEA/UK

Subject to conditions and exceptions, you may have the right to: access, rectify, erase, restrict, object to processing, data portability, and withdraw consent. You may also lodge a complaint with your local supervisory authority.

11.2 California and other US states (e.g., VA, CO, CT, UT)

Depending on your state, you may have the right to: know/access specific pieces and categories of personal information; correct inaccuracies; delete personal information; opt out of sale or sharing for cross‑context behavioral advertising/targeted advertising; limit use/disclosure of sensitive information (if collected); and be free from discrimination for exercising your rights.

To exercise rights, contact [email protected] or use the “Submit a privacy request” button. We may verify your request (and your agent, if applicable). You can also opt out of certain advertising cookies in Cookie settings or by enabling Global Privacy Control (GPC) in supported browsers.

Do Not Sell or Share My Personal Information: Use this opt‑out control to disable advertising cookies/sharing on this device.

12. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided personal data, please contact us to request deletion.

13. Do Not Track

We do not currently respond to browser “Do Not Track” signals. We honor applicable legally recognized opt‑out signals such as Global Privacy Control where required.

14. Third‑Party Links and Features

Our site may include links to third‑party websites, social media widgets, or embedded content. Those third parties may collect information subject to their own privacy policies.

15. Changes to This Policy

We may update this Policy from time to time. Material changes will be noted on this page with a new “Last updated” date.

16. Contact Us