Contact airjordan4.net
Questions about orders, sizing, or drops? We’re here to help.
For the fastest response, email us anytime.
[email protected]Service Hours
Mon–Fri: 9:00 AM–7:00 PM (PST)
Sat: 10:00 AM–4:00 PM (PST)
Sun: Closed
Orders & Returns
Need to check on a shipment or start a return?
Address
742 Sneaker Boulevard, Suite 210Portland, OR 97209, USA Open in Maps
Send us a message
Fill out the form and our team will get back to you shortly.
Contact & Support FAQs
How long do replies take?
We typically respond within 1 business day during service hours. Messages sent on weekends or holidays are answered the next business day.
Can I change or cancel my order?
If your order hasn’t shipped yet, contact us with your order number as soon as possible. Once shipped, we can assist with returns per our policy.
What info helps with sizing questions?
Share your usual sneaker size, foot width, and how you like your fit. The Air Jordan 4 generally fits true to size with a firm midfoot.
How do I start a return?
Review our Returns Policy and message us with your order number and reason for return. Items must be unworn and within the stated return window.
Do you provide authenticity verification?
Yes. Each pair goes through multi-step checks. If you have concerns, email us with your order number and photos of the pair and packaging.